? Privacy Policy for Home Repair and Maintenance
At our platform, https://home-repair-and-maintenance.storysurge.net, we prioritize your privacy and data protection. This Privacy Policy details how we handle personal data in alignment with various international privacy standards including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
Coverage
This policy is comprehensive for all activities on our platform, which includes our websites, applications, services, and products. It does not apply to external platforms, applications, or services you may navigate to from our site, each with their own privacy policies.
Data Processing Activities
Our interactions with users are governed by this policy, especially when:
- You engage with our applications and services as a user.
- You visit our websites that display this Privacy Statement.
- You communicate with us through newsletters, emails, calls, or text/SMS messages.
Personal Data Collection
We gather various types of personal data to provide our services effectively. This includes:
- Information related to your account setup and management.
- Payment details necessary for transactions.
- Financial information for billing and invoicing purposes.
- Purchase history for customer support and service improvement.
- Mobile device identifiers for app functionality and user experience.
- Location data if needed for certain services or features.
- Feedback you provide to help us enhance our offerings.
- Social media information when you interact with our online presence.
- Product information related to your usage of our services.
We collect this data through user interactions, direct input, and by leveraging automated technologies. Third parties may also share personal data with us, in accordance with their privacy practices.
Cookies
Our platform uses cookies to improve your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. You can manage these cookies using our Cookie Manager tool.
Data Retention and Deletion
We retain personal data as necessary, adhering to legal requirements and the purpose for which it was collected. Once the data is no longer needed, we take steps to delete or anonymize it.
Security Measures
We implement robust organizational measures and use advanced security technologies to protect your personal data. We ensure that any third-party processors also adhere to high standards of data protection.
Children’s Privacy
Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from such individuals.
Your Rights
Depending on where you are located, you have rights regarding your personal data. These may include the right to access, rectify, delete, or restrict the use of your data, as well as the right to data portability, object to processing, and non-discrimination. You also have the right to file an appeal or lodge a complaint with the relevant authority and withdraw consent at any time. To exercise these rights, please reach out to our privacy team.
Policy Updates
We may update this Privacy Policy from time to time. We will post any changes on our website for transparency and adherence to data protection laws.
Contact Information
Should you have any inquiries, wish to unsubscribe, or need assistance with your personal data, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website.
Your trust is important to us, and we are committed to handling your personal data responsibly and transparently.